Privacy Policy
Last Updated: March 1, 2026
1. Introduction
Ralph White Merchandising, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our platform
- Place an order for products
- Contact us via email, phone, or contact forms
- Subscribe to our newsletter or marketing communications
This information may include:
- Name, email address, phone number
- Business name, dealer code, and address
- Billing and shipping information
- Payment information (processed securely through payment processors)
- Account credentials
2.2 Automatically Collected Information
We may automatically collect certain information about your device when you access our platform, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Manage your account and provide customer support
- Verify your dealer status and eligibility
- Send you order confirmations, shipping updates, and invoices
- Communicate with you about products, services, and promotions
- Improve our website, products, and services
- Comply with legal obligations and prevent fraud
- Analyze usage patterns and trends
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
- Business Partners: Authorized dealers and distributors as necessary to fulfill orders
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal and business requirements)
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: